The 2026 Reunion Venue Leads Report
When private event inquiries arrive, and how long they wait for an answer. Measured across 4,242 inquiries at venues in the United States and Canada.
of private event inquiries arrived outside weekday business hours.
is how long those inquiries waited for a reply from a person at the typical venue. During the workday it was 3 hours.
Four in ten inquiries arrive when nobody is at the desk
The 2026 Reunion Venue Leads Report found that 42% of private event inquiries arrived outside Monday to Friday, 9 AM to 5 PM, in the venue's own time zone. People plan parties in the evening and on weekends, after their own workday ends.
After hours, the wait for a person is almost six times longer
The 2026 Reunion Venue Leads Report found that at the typical venue, an inquiry sent after hours waited 17 hours for a reply from a person. One sent during the workday waited 3 hours.
Hours until a person replied
At the typical venue, by when the inquiry was sent. Clock hours, nights and weekends included.
Inquiries answered within an hour
All 4,242 inquiries, whenever they arrived.
Inquiries answered within an hour booked more often
The 2026 Reunion Venue Leads Report found that inquiries answered by a person within an hour booked 30% of the time, against 23% when the first reply from a person took more than a day.
Share of inquiries that became a booked event
The same venues in both groups. Inquiries received through September 30.
Most events are planned about five weeks out
The 2026 Reunion Venue Leads Report found that the median inquiry was for an event 38 days away, and one in five was for an event within two weeks.
What this means for your venue
Cover the evenings and weekends
Four in ten inquiries arrive then. An automatic first reply means nobody waits until morning to hear back.
Aim for the first hour
Fewer than one in five inquiries hear from a person within an hour. Being one of them is an easy way to stand out.
Expect short notice
One in five inquiries is for an event within two weeks. A proposal that takes days to build can miss the date.
How we counted
Every figure is a total across venues that run their private events on Reunion. No venue is named, and no figure is shown unless enough venues contribute to it that none can be picked out, and no single venue supplies more than a quarter of it.
- Inquiries: 4,242 private event inquiries that came in through a venue's website form, email or a connected booking system between April 23 to October 31, 2026. Events entered by staff, records brought over from other software, self-serve bookings and test entries are left out.
- Venues: pickleball and padel venues, entertainment venues, restaurants, bars and event halls in the United States and Canada.
- Business hours: Monday to Friday, 9 AM to 5 PM, in each venue's own time zone.
- A reply from a person: the first email or text sent by a staff member through Reunion. Phone calls are not counted, so some inquiries were answered sooner than shown here.
- The typical venue: the figure is worked out for each venue with at least 20 inquiries, and the middle venue is reported. This keeps a few busy venues from deciding the result.
- Booked: the event reached a paid deposit or a signed event order.
Every figure in this report
| Figure | Value | Based on |
|---|---|---|
| Inquiries arriving outside Monday to Friday, 9 AM to 5 PM | 42% | 4,242 inquiries |
| Arriving between 6 PM and 8 AM | 25% | 4,242 inquiries |
| Arriving on a weekend | 16% | 4,242 inquiries |
| Arriving between 9 PM and 6 AM | 10% | 4,242 inquiries |
| Hours until a person replied, sent in business hours, typical venue | 3 hours | 1,884 inquiries |
| Hours until a person replied, sent after hours, typical venue | 17 hours | 1,437 inquiries |
| A person replied within an hour | 19% | 4,242 inquiries |
| A person replied within an hour, sent after hours, typical venue | 1 in 18 | 1,694 inquiries |
| Any reply within an hour, automatic replies included | 76% | 4,242 inquiries |
| Booked, when a person replied within an hour | 30% | 542 inquiries |
| Booked, when a person first replied after a day | 23% | 726 inquiries, the same venues |
| Median days from inquiry to event | 38 days | 4,193 inquiries |
| Inquiries for an event within two weeks | 20% | 4,193 inquiries |
| Median guests asked for | 30 | 3,952 inquiries |
| Median guests at booked events | 24 | 784 booked events |
You are welcome to quote any figure on this page. Please name the report and link here.
Source: The 2026 Reunion Venue Leads Report, tryreunion.com/research/venue-leads-report
Writing about private events or hospitality? We're glad to answer questions about the data: press@tryreunion.com
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