Privacy Policy
This policy explains what information Reunion Technologies, LLC (‘Reunion,’ ‘we,’ ‘us’) collects, how we use it, and the choices you have. It applies to our website, our software, and our managed growth services.
1. Information we collect
We collect information you provide directly — such as your name, work email, venue details, and anything you send us through forms, demos, or support.
If you ask a third-party AI assistant to search Reunion's venue listings or send an inquiry for you, we receive what the assistant sends us, such as the search request or the inquiry details you gave it. Your use of the assistant is governed by that provider's own terms and privacy policy.
When you use our software, we collect the event, contact, and business data you enter, along with usage and device information collected automatically through standard technologies like cookies.
For managed growth services, we process campaign and lead data on your behalf as your service provider.
2. How we use information
We use information to provide and improve our software and services, respond to inquiries, process bookings and payments, run marketing campaigns you've engaged us for, and keep our systems secure.
We do not sell your personal information.
3. How we share information
We share information with service providers who help us operate — such as payment processors, hosting, analytics, and advertising platforms — under contracts that limit their use of it.
When you send an inquiry about a venue — through our website, our venue directory, a venue's page or form, or a third-party AI assistant connected to Reunion — we share the inquiry and your contact details with that venue so it can respond. For a venue that does not use Reunion, we may pass your inquiry to the venue by email or phone. The venue's use of your information is governed by its own privacy practices.
We may disclose information to comply with the law, protect our rights, or in connection with a business transfer such as a merger or acquisition.
4. Mobile messaging privacy
If you choose to receive text messages from Reunion Technologies, LLC, we collect your mobile number and retain evidence of your SMS consent, including the disclosure shown, the date and source of the choice, and limited technical information such as IP address and user agent.
Notwithstanding anything else in this policy, mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers solely as needed to deliver and support our messaging program, and they may not use it for their own marketing.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact support@tryreunion.com. Consent to receive text messages is not a condition of purchase.
5. Information from your Google account
If you sign in to Reunion with Google, we receive your name, email address, and profile picture from Google, and use them only to create and secure your Reunion account.
If an administrator of your venue connects a Google Business Profile to Reunion, we access, through Google's APIs and only with that permission: the email address of the Google account used to connect; the names, addresses, categories, and website addresses of the business locations that account manages; performance numbers for the connected location, such as profile views, website clicks, calls, and direction requests; the search terms people used to find it; and the reviews of the connected location, including each reviewer's public name and what they wrote. With the same permission we create and remove posts on the connected profile when your venue or the Reunion team publishes them, and post and edit your venue's replies to reviews when an administrator of your venue approves them.
We use this Google data only to provide the features you see in Reunion: showing your connected location, publishing and removing your posts, showing your reviews and helping you answer them, and reporting your profile's performance to the people in your venue's Reunion account and the Reunion team members who support it. We do not sell it, do not use it for advertising, do not use it to develop or train generalized artificial intelligence or machine learning models, and do not share it with anyone other than the service providers who host our systems or process it for us, such as the provider that helps draft a reply to a review, under contracts that limit their use of it.
We store the Google sign-in token in encrypted form and keep the performance numbers and search terms while your profile is connected. Reviews are read from Google when you open the page and are not stored by Reunion. When an administrator disconnects Google in Reunion, we delete our copy of the token, the connected account's email address, and the stored numbers and search terms. Posts already published to your profile remain on Google until you remove them there. You can also revoke Reunion's access at any time from your Google Account's security settings, and you can ask us to delete Google data by writing to support@tryreunion.com.
Reunion's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
6. Cookies & tracking
We and our partners use cookies and similar technologies to run the site, remember preferences, measure performance, and support advertising. You can control cookies through your browser settings.
7. Data retention & security
We keep information for as long as needed to provide our services and meet legal obligations, then delete or de-identify it. We use administrative, technical, and physical safeguards to protect your information, though no system is perfectly secure.
8. Your choices & rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to opt out of certain processing. To exercise these rights, contact us at the address below.
You can unsubscribe from marketing emails at any time using the link in each message.
You can withdraw SMS consent at any time by replying STOP. After opting out, you will not receive further Reunion text messages unless you provide new consent.
9. Changes to this policy
We may update this policy from time to time. When we do, we'll revise the ‘last updated’ date above and, where appropriate, provide additional notice.