Simple, transparent pricing
Start free and upgrade as your venue grows. No credit card required.
Starter
Try Reunion free with limited events
What's included:
- Up to 6 events/month
- Basic lead pipeline
- Email messaging
- 10 AI messages/month
- BEO builder
- 1 team member
- Email support
- 1.5% platform fee on payments
Essential
For growing venues with active event programs
What's included:
- $199 one-time onboarding & setup
- Up to 30 events/month
- Full lead pipeline
- Email + SMS messaging
- 50 SMS credits/month
- 50 AI messages/month
- Unlimited AI BEOs
- AI follow-up sequences
- Call transcription
- Payment links & deposits
- Contracts & e-signatures
- 5 team members
- Email support
- 0.75% platform fee on payments
Pro
For high-volume venues that need it all
What's included:
- $199 one-time onboarding & setup
- Unlimited events
- Everything in Essential, plus:
- Dedicated onboarding specialist
- Custom lead form setup
- 200 SMS credits/month
- Unlimited AI messages
- Unlimited AI BEOs
- Venue showcase on proposals
- EventIQ PnL insights
- FOH earnings tracking
- Smart gratuity settings
- Tripleseat data import
- GM Dashboard with daily P&L
- Toast POS auto-sync
- Podplay (and more booking platforms)
- Unlimited team members
- Priority support
- 0% platform fee on payments
Enterprise
For multi-location groups and hospitality companies
What's included:
- Everything in Pro, plus:
- Multi-venue dashboard
- Unlimited locations
- Centralized reporting
- API access
- Custom integrations
- Volume SMS pricing
Reunion vs. Tripleseat
See how we compare to the legacy event software
| Feature | RReunion | Tripleseat |
|---|---|---|
| Starting Price | Free | $300+/mo |
| Setup Fee | $199 | $500+ |
| Contract Required | No | Yes (annual) |
| Free Tier | Yes, forever | Demo only |
| BEO Builder | ||
| E-Signatures | ||
| Payment Processing | ||
| Native Email | ||
| AI-Powered BEO Generation | ||
| Built-in SMS | ||
| Unified Inbox (Email + SMS) | ||
| AI Follow-up Sequences | ||
| Context-Aware AI Messaging | ||
| Voice Dictation | ||
| Modern UI | ||
| Mobile-First Design |
Comparison based on publicly available information. Tripleseat pricing varies by venue size.
Frequently asked questions
Is there really a free plan?
Yes! Our Starter plan is free forever. You can manage up to 6 events per month with basic features. Upgrade anytime when you need more. We'll never charge you without your explicit consent.
Can I change plans later?
Absolutely! You can upgrade or downgrade your plan at any time. If you upgrade, you'll be charged a prorated amount for the remainder of your billing cycle.
What counts as an 'event'?
An event is any lead or booking in your pipeline. This includes inquiries that don't convert, so you can track your full sales funnel.
Do SMS credits roll over?
No, SMS credits reset each billing cycle. However, you can always purchase additional credits if you need more.
What if I need more team members?
Essential includes 5 team members, with additional seats available for $10/month each. Pro includes unlimited team members at no extra cost.
Is there a contract or commitment?
No long-term contracts. All plans are month-to-month and you can cancel anytime. Annual plans offer a discount but can be cancelled with a prorated refund.
Are there any fees on payments I collect?
Platform fees vary by plan: Starter has a 1.5% fee, Essential has 0.75%, and Pro has 0% platform fee. This is in addition to Stripe's standard processing fees (2.9% + 30¢). For example, on a $1,000 payment on the Essential plan, the platform fee would be $7.50.