Everything to run a private event business.
From first inquiry to final invoice — capture, respond, book, get paid, and run the day in one quiet system.
Capture every lead
See every lead by where it stands.
Forms, email, phone calls, and walk-ins land on one board: new leads, proposals not sent yet, sent but unopened, active this week, and gone quiet. Drag new leads into proposal, or switch to the list with owner and date filters.
Let clients book themselves.
Standard packages with photos, live availability, and deposit at checkout — public page or embedded on your site, leads auto-created in the pipeline.
Your event CRM.
Organize clients into accounts, link every event, and see lifetime value across bookings — with notes, history, and search across all contacts.
Respond in minutes, not days
Never let a lead go cold.
Configure personalized email and SMS follow-ups on your schedule, or send an email now and follow up only if they don't reply. Messages fill in from the event details, scheduled emails sit in one Scheduled view, and sequences stop when the client answers.
AI that knows your events.
Replies drafted from live context — guest count, date, your calendar, your menus, the whole thread. One-click send or quick edit; it learns your tone over time.
Email and SMS, one thread per event.
Every conversation tied to its event — reply on any channel, see delivery and open status, star what matters, drop quick notes without leaving the inbox.
Book it and get paid
AI reads the conversation, extracts guest counts and preferences, and matches items from your menu and space catalog. Smart Proposal rules build a first draft from the event details, grouped spaces price as one, and clients see pricing update live as they pick.
See BEO software →
Send a link. They pick, the total updates.
Mobile-friendly menus with per-guest or flat-rate pricing, dietary notes captured, selections auto-synced to the proposal. No client login required.
Deposits collected right after signing.
Powered by your Stripe account — card, ACH, or Apple Pay, card-on-file for the balance, charges added after the event, refunds from Reunion, real-time status. PCI compliant; we never see card numbers.
The right contract for every event.
Keep a default Terms & Conditions plus saved versions for weddings, buyouts, or corporate events, and start each proposal from the one that fits. Edit per event without touching the rest.
A signing record you can stand behind.
Clients sign on any device with a drawn signature and typed name. Reunion keeps the signed PDF with the exact terms, total, time, and device it was signed on.
By event day, the software should disappear.
Signed proposal, paid deposit, final guest count, menu choices, and timing all arrive together. Your team gets the plan it needs and stays focused on the room instead of chasing details.
Run the day without scrambling
See the whole day across every space — confirmed bookings, tentative holds, maintenance blocks, and events from your pipeline. Buffers between bookings, conflict checks, and utilization per space, and drag across an open slot to hold it.
Your month at a glance.
Color-coded by status, monthly and weekly views, drag-and-drop rescheduling, filters by room or team member.
Tasks that assign themselves.
Status changes trigger the right tasks for the right person — AI-written descriptions, due dates with overdue alerts, daily digest emails.
The kitchen sees exactly what it needs.
Auto-generated from the proposal — quantities per guest, dietary alerts, food-out times, print-friendly, and updated the moment the proposal changes.
Switching? Bring the records your team needs.
Built-in Tripleseat import brings supported accounts, contacts, events, and available history into Reunion. For other systems, we review the export first and scope a guided migration.
Manage the business
Run your numbers, not spreadsheets.
Daily P&L — revenue, COGS, labor — with F&B data auto-imported from Toast, court bookings synced from PodPlay and CourtReserve, fixed costs configured once, and a mobile view for on-the-go GMs.
Know which channels send real inquiries.
Google, Meta, referrals, and direct inquiries are tagged when the lead arrives, so monthly lead volume by source and your top campaigns are already there when you plan next month's spend.
Month-end tax without the spreadsheet.
Taxable, exempt, and non-taxable sales, tax collected by class, service and admin fees, and alcohol sales broken out — calculated with the same pricing engine as your proposals, with CSV export.
Website, SEO, Google Ads, and Meta Ads run by our team, with available source and campaign context carried through the booking funnel. A custom-scoped managed service on top of the platform.
Bring your current process. We'll show you where Reunion fits.
A 15-minute walkthrough using the real flow — inquiry, proposal, deposit, handoff, and reporting.