Locked into annual contracts
Month-to-month billing. Cancel anytime, no penalties.
Reunion vs Tripleseat
The modern Tripleseat alternative for restaurants and venues.
Same proposals, BEOs, payments, and pipeline — without the annual contract, the per-user fees, or the dated interface. Built for private event teams that want to move faster.
Personalized onboarding · No annual contract · Tripleseat data import included
Pricing snapshot
Lower monthly cost, lower setup, no annual lock-in.
Reunion starts at $99 per month with a $199 onboarding fee. Tripleseat usually starts higher and asks for a yearly commitment before you've used the product for a single event.
Monthly cost
$99/mo
Entry pricing for venues that need proposals, BEOs, deposits, and lead management in one place.
Setup & migration
$199 one-time
Tripleseat import support so the team isn't rebuilding events, contacts, and history from scratch.
Contract
Month-to-month
Cancel anytime. No penalties, no auto-renewing year.
Frustrated with Tripleseat?
The complaints we hear most — and how Reunion solves each one.
Expensive setup fees
$199 one-time setup with Tripleseat data import included.
Outdated, clunky interface
Modern UI built mobile-first — your team will actually use it.
Manual follow-up exhausts the team
AI writes and sends follow-ups using real event context.
No SMS in the platform
Text clients directly from your unified inbox.
Slow customer support
Direct line to people who run venues, not a ticket queue.
Side by side
Reunion vs Tripleseat — full comparison.
Pricing & contracts
ReunionTripleseat
- Starting price$99/mo$300+/mo
- Setup fee$199$500+
- Annual contract requiredNoYes
- Per-user feesIncluded$50+/user
Core event management
ReunionTripleseat
- Proposal builder
- E-signatures
- Payment processing
- Email integration
- Lead pipeline
- Calendar view
Where Reunion goes further
ReunionTripleseat
- AI-powered proposal generation
- Context-aware AI follow-ups
- Built-in SMS messaging
- Unified inbox (email + SMS)
- Voice dictation for BEOs
- Modern, mobile-first UI
- Lead-gen add-on (website, SEO, ads)
Pricing based on publicly available information. Tripleseat pricing varies by venue size and location.
Is it a fit?
Reunion isn't right for everyone — here's a quick gut check.
Probably a fit
Independent venues that want a modern flow.
- Independent restaurants, hospitality groups, and event venues
- Teams that want BEOs, proposals, payments, and follow-ups in one tool
- Venues priced out by enterprise contracts and per-user fees
- Owners who'd rather avoid an annual commitment up front
Probably not a fit
Stick with Tripleseat if any of these apply.
- Teams deeply embedded in Tripleseat-specific integrations
- Venues that prefer signing a yearly contract for predictability
- Operations optimizing strictly for continuity over modern UX
How to switch
Migration is simpler than teams expect.
1
Map your current workflow
Inquiry intake, proposal creation, approvals, payments, and any must-keep integrations. We start with what you actually do, not a generic checklist.
2
Import your Tripleseat data
Reunion ships with Tripleseat import — events, contacts, and history move over so the team isn't rebuilding from scratch.
3
Train the team on live workflow
Once the data is in, we move the team onto the day-to-day flow: leads, proposals, signatures, payments, menus, and client comms.
Switching FAQ
Common questions
Is Reunion a direct replacement for Tripleseat?
Yes. Reunion covers all core Tripleseat functionality — lead capture, BEO creation, proposals, e-signatures, payments, and calendar management — plus AI-powered follow-ups, built-in SMS, a unified inbox, customer-selectable proposal add-ons, and split-payment links so balances can be paid across multiple cards.
How much cheaper is Reunion compared to Tripleseat?
Reunion starts at $99/month with a one-time $199 setup and no annual contract. Tripleseat typically starts at $300+/month with a $500+ setup and a yearly commitment. Most venues comparing line-item by line-item see meaningful monthly savings, and avoid the up-front lock-in.
Can I import my Tripleseat data into Reunion?
Yes. Reunion has a built-in Tripleseat import that migrates events, contacts, notes, and event history. Most teams complete the import in minutes, and our onboarding team is on hand to help.
Does Reunion have a BEO builder like Tripleseat?
Yes, and it's more powerful. Reunion's BEO builder includes drag-and-drop blocks, Smart BEO rules that auto-generate proposals based on event type and guest count, voice dictation for fast capture, a command bar (Cmd+K) for rapid item search, and one-click proposal sharing with built-in e-signatures.
Does Reunion support payment processing?
Yes. Reunion runs on Stripe Connect — clients pay deposits and balances via credit card, ACH, or Apple Pay. You can save cards on file for scheduled charges, generate split-payment links so a balance can be paid across multiple cards, and accept GoTab as an alternative payment provider. Stripe processing fees apply, and Reunion may also charge a platform fee depending on your plan.
What about reporting and analytics?
Reunion provides a real-time dashboard with pipeline value, conversion rates, revenue by month, sales response-time metrics (including business-hour calculations), and item popularity. The optional GM module adds daily financial tracking with food cost, labor, and P&L analysis.
Can I manage multiple venues?
Yes. Reunion's multi-venue feature lets you manage multiple locations from one account with shared menu catalogs, per-venue branding, and consolidated reporting. Enterprise plans include a multi-location dashboard.
Does Reunion offer lead generation services?
Yes — Reunion Digital Growth is our optional done-for-you lead-gen service. We design and host your venue website, manage your SEO and AI answer-engine visibility, and run your Google Ads, with every booked event attributed back to revenue in your dashboard. Clients can pick one pillar or all three. See /lead-gen.
Does Reunion have an API?
Yes. Reunion offers webhook integrations for lead capture and event data sync. Enterprise plans include broader API access for custom integrations. Reunion also integrates with PodPlay and CourtReserve for entertainment venues.
How long does it take to switch from Tripleseat to Reunion?
Most venues complete the switch in a single day. Import your data, configure your spaces and menus, embed your lead form, and you're live. There's no downtime — you can run both platforms in parallel during the transition.
Is my data secure with Reunion?
Yes. Reunion is built on Postgres with row-level security, encrypted connections, and SOC 2-compliant hosting. Payment data is handled entirely by Stripe — Reunion never stores credit card numbers.
Want a deeper comparison? Read the full breakdown of the 7 best Tripleseat alternatives →
See it on your events
Bring your current process. We'll show you where Reunion fits.
A short walkthrough using the real flow: inquiry, proposal, deposit, handoff, and reporting.
15 minutes
Real event flow
Operator-led
Prefer to explore first? See pricing