Powerful features for modern venues
Everything you need to manage private events, from first inquiry to final invoice.
Automated Follow-ups
Never let a lead go cold
AI sends personalized email and SMS follow-ups on your schedule while you focus on running events.
- Customizable follow-up sequences (e.g., every 2 days, up to 3 attempts)
- AI drafts context-aware messages using event details
- Email and SMS channels supported
- Human review queue or fully automated sending
- Pause, resume, or customize per lead
- Signs off as your venue contact, never as AI
Smith Anniversary
No response • 3 days ago
“Hi Jennifer, just checking in about your anniversary dinner...”
Jan 8 at 10:15 AM
“Hey Jennifer! Wanted to make sure you got my email about your March 15th event...”
Scheduled: Tomorrow 10:00 AM
If no response after #2
Smart Reply Suggestions
AI that knows your events
When clients respond, AI drafts context-aware replies using your calendar, menus, and conversation history.
- Every reply uses live event data - guest count, date, preferences
- Checks your calendar for availability before suggesting
- References your menu and space offerings
- Full conversation history informs each suggestion
- One-click send or quick edit before sending
- Learn your tone and style over time
Unified Inbox
Email and SMS in one place
Never miss a client message. Every conversation tied to the event, reply from any channel.
- Email and SMS in one unified thread per event
- Reply via any channel directly from Reunion
- Full conversation history at a glance
- Star important messages for quick access
- See opened/bounced status for emails
- Quick event notes without leaving the inbox
AI-Powered Proposal Builder
Beautiful proposals in seconds
AI reads your conversations and builds branded proposals with pricing, e-signatures, and PDF export.
- AI analyzes emails to extract guest counts and preferences
- Voice dictation for hands-free proposal building
- Auto-matches items from your menu and space catalog
- Built-in e-signatures for fast approvals
- Branded PDF exports with your logo
- Clients can select menu items and see pricing update live
Instant Payments
Collect deposits effortlessly
Collect deposits immediately after signing. Powered by Stripe, funds go straight to your account.
- Deposit collection built into the proposal flow
- Card-on-file for seamless balance collection
- Real-time payment status tracking
- Process refunds directly from Reunion
- Works with your existing Stripe account
- PCI compliant - we never see card numbers
Deposit Amount
$1,025.00
25% of $4,100 total
Event Calendar
See your month at a glance
Visual calendar with all your events color-coded by status. Filter by room, team member, or event type.
- Color-coded events by status (booked, pending, new)
- Monthly and weekly views
- Click any event to view full details
- Filter by status, room, or team member
- Drag-and-drop rescheduling
- Quick-access event list sidebar
GM Dashboard & Integrations
Run your numbers, not spreadsheets
Daily P&L tracking with automatic data sync from Toast POS and Podplay. See F&B revenue, labor costs, and court bookings all in one place.
- Daily P&L breakdown - revenue, COGS, labor costs
- Auto-import F&B data from Toast daily emails
- Sync court bookings from Podplay (and more booking platforms)
- Track events, food, and court revenue together
- Mobile-friendly for on-the-go GMs
- Configure fixed costs (rent, insurance, benefits)
Lead Generation
We run Google Ads for your venue
Done-for-you Google Ads that drive qualified event leads directly into your pipeline. Custom landing pages, conversion tracking, and ROI dashboard included.
- Full Google Ads campaign management
- Custom venue landing pages at growth.tryreunion.com
- Attribution dashboard with source breakdown
- Cost-per-lead and cost-per-booking tracking
- Monthly performance reporting
- Available as an add-on to any plan
Lead & Event Pipeline
Track every inquiry from start to finish
Visual pipeline with status tracking. Filter by status, date, space, or team member. Never lose a lead.
- Visual pipeline for all events
- 9 event statuses from New Lead to Completed
- Filter by status, space, team, or date range
- Star important events for quick access
- Inline event notes and activity log
- Bulk actions and quick status changes
Direct Booking
Let clients book themselves
Self-service booking for standard event packages. Clients pick a package, choose a date, and pay — no back-and-forth needed.
- Create packages with photos, pricing, and availability
- Public booking page with your venue branding
- Real-time availability calendar
- Automatic deposit collection at checkout
- Leads auto-created in your pipeline
- Embeddable on your website
Birthday Party Package
Includes
Sat, Mar 21 · 6:00 PM
Tasks & Automation
Never miss a step
Automated task generation based on event status changes. Create rules once, and tasks assign themselves to the right person at the right time.
- Auto-generate tasks when events change status
- Custom rules per event type or status
- Assign to specific team members
- AI-generated task descriptions
- Due date tracking with overdue alerts
- Daily task digest emails
Send Proposal to Smith Wedding
Completed at 9:15 AM
Confirm catering for Nguyen event
Auto-generated · Completed at 10:30 AM
Follow up on Johnson Corp deposit
$2,500 deposit · Proposal sent 3 days ago
Send final headcount to kitchen
Auto-generated · Garcia Fundraiser (Apr 2)
Collect signed contract from Patel
Patel Gala · Was due Feb 23
Kitchen Sheets
Keep the kitchen informed
Auto-generated kitchen prep sheets from your proposal. The kitchen sees exactly what they need — menu items, quantities, dietary notes, and timing.
- Auto-generated from proposal menu selections
- Per-guest quantity calculations
- Dietary restriction highlights
- Food-out time scheduling
- Print-friendly format
- Updates automatically when the proposal changes
Kitchen Sheet
Smith Anniversary Dinner
Mar 15, 2026
45 Guests
• 3 Gluten-Free (Table 2)
• 1 Nut Allergy (Table 4, seat 3)
Accounts & Contacts
Your event CRM
Organize clients into accounts. Track contact history, link events, and see lifetime value across all their bookings.
- Company/account-level organization
- Contact profiles with full event history
- Link multiple events to one account
- Track lifetime booking value
- Quick notes and activity log
- Search across all contacts
Acme Corporation
Enterprise Account
12
Events
$48.2K
Revenue
2024
Since
Contacts
Sarah Lee
VP of Events · sarah@acmecorp.com
Mike Rodriguez
Office Manager · mike@acmecorp.com
Recent Events
Q1 Team Retreat
Feb 15 · 45 guests
Spring Product Launch
Mar 28 · 200 guests
Summer Gala
Jun 14 · 150 guests
Ready to stop losing private event leads?
Join venues who've moved off spreadsheets and shared inboxes onto one system — and never miss another inquiry.
- 15-minute personalized demo
- Free data migration from Tripleseat and others
- Month-to-month — cancel anytime
Prefer to explore first? See pricing